Thank you for choosing SugarCrazee Cakes and Treats! We are dedicated to providing high-quality baked goods. Please review our policy:

1. Inspection at Pickup: All items are thoroughly inspected at the time of pickup to ensure quality and accuracy. If you notice any issues with your order, please inform us at that time, and we will address them immediately.
   
2. Taste Testing & Quality Assurance: A portion of every item sold is set aside for taste testing to ensure it meets our high-quality standards. This includes flavor and all items will be checked to ensure they are not dry. While we strive to create delicious products, please understand that taste preferences can vary. We cannot guarantee that every item will meet every individual’s personal preference.
   
3. No Refunds for Cosmetic, Taste or Damage Issues After Pickup: We cannot offer refunds for cosmetic issues or damages that occur after leaving our facility. Once the items are picked up, they are considered final sales. Please handle your products with care during transport to preserve their condition.
   
4. Order Accuracy: If there is an error with your order (incorrect items or missing products) at the time of pickup, please notify us immediately, and we will make every effort to correct the issue on the spot.
   
5. Non-Refundable Items: Due to health and safety regulations, we cannot accept returns or offer refunds for baked goods once they have been picked up or consumed.
   
6. Contact Us: If you have any concerns or need assistance, please contact us at [Your Contact Email] or call us at [Your Contact Number]. We are happy to assist you!
   

We appreciate your understanding and thank you for your continued support!